In addition to face-to-face consultations in East Brighton in Melbourne, I operate an online clinic, providing the same high quality psychology consultations direct to you via video technology or telephone ("Telehealth").
There is growing research demonstrating that online therapy can be as effective as face-to-face therapy for a variety of concerns (For example, Krzyzaniak, 2021; Haydon et al., 2021). My online clinic allows the convenience and flexibility of having professional support in your own home, which is ideal for people with busy schedules, mobility limitations, or who are too unwell to attend in person.
I have found that genuine connection can be created online, as well as in person. I am confident that we will get you the results you're after as online therapy is easy to fit into your busy lifestyle and therefore easier to commit to. Regular therapy is part of the key to seeing results.
How do online sessions work?
Online sessions are conducted through a secure video chat platform that works similarly to Skype or Zoom, but with HIPAA compliant end-to-end encryption to ensure privacy. In order to access online sessions, you will need:
A computer, laptop, tablet, phone, or other electronic device with a camera, speaker, and microphone
A quiet, uninterrupted, private space where you feel comfortable to talk
A fast, reliable internet connection
Prior to your appointment you will be sent a link to it via email. You do not need to download or install any program for the video platform we’ll be using.
If you prefer a phone session, or if you experience technical issues with online video, I will call your mobile phone from a private number.
Are there conditions not suited to Telehealth?
Unfortunately, telephone or video counselling is not suited to all clients and situations. It is unlikely that it is the right one if you are:
Experiencing severe depression,
At risk of suicide,
Experiencing domestic violence,
Heavily dependent on drugs or alcohol, or
Have severe eating disorders.
If you feel at risk of suicide or another emergency, please see In Emergencies for further information.
How do I make an appointment?
The first step is to submit an expression of interest. Please read about my areas of practice, then complete this form to enquire if I will be a good match for your needs. I will be in contact as soon as I can, usually within 2 days. I may contact you for more information prior to deciding if I can accept your referral.
Bookings can be made here. You will be given the option to have your session via phone or video technology.
Payment & Rebates
Clients who have a referral under a Medicare Mental Health Care Plan will be able to have their Telehealth session bulk billed. This means that there will be no out of pocket costs for those sessions.
For sessions that are not under a Mental Health Care Plan, pre-payment is required to secure the booking. A receipt will be issued following the session. The majority of Australian health funds provide coverage for telehealth consultations provided by psychologists. Please contact your individual health fund to ensure you will be covered for psychological treatment, and that you will be covered for Telehealth.
Haydon, H. M., Smith, A. C., Snoswell, C. L., Thomas, E. E., & Caffery, L. J. (2021). Addressing concerns and adapting psychological techniques for videoconsultations: a practical guide. Clinical Psychologist, 1-8.
Krzyzaniak, N., Greenwood, H., Scott, A. M., Peiris, R., Cardona, M., Clark, J., & Glasziou, P. (2021). The effectiveness of telehealth versus face-to face interventions for anxiety disorders: A systematic review and meta-analysis. Journal of telemedicine and telecare, 1357633X211053738.